Categories
Readings Links
Home
Projects
Blog
Readings
← See all categories

Books in category

Negotiation
Cover of Never Split the Difference
Review
May 06, 2024
⭐ ⭐ ⭐ ⭐

Never Split the Difference

by Chris Voss

Learn the techniques used by FBI hostage negotiators to get what you want in any negotiation.

Key Insights

  • Use tactical empathy to understand the other party's perspective
  • The 'No' response is often the beginning of negotiation
  • Calibrated questions give you control without confrontation

Personal Reflection

This book transformed my approach to difficult conversations. The mirroring technique alone has helped me navigate complex professional situations with much better outcomes.